General FAQs

What are the benefits of getting my vehicle detailed?

Answer
The physical condition of your car plays a critical role in your overall driving enjoyment. As opposed to a car wash that only focuses on the surface level look of your car, car detailing refers to services that extend your vehicle’s overall quality and lifespan. Car detailing is a specialised filed that requires technical expertise, as well as specialized equipment and supplies. Vehicle detailing breaks down into a three areas: Repair Remove any surface contaminants that remain on the paint and Correct Scratches and Swirls Protect After correct repair work has been carried out it’s important to follow up with the right level of clear coat protection. This can be achieved with quality wax’s or through nano ceramic paint protection to paint protection film’s Maintain Regular maintenance will keep your vehicle looking like new and allow us to remove any blemishes or defects on a regular basis all designed to all save you valuable time and money.

What does working 'Mobile' mean, compared to at a fixed location?

Answer
Mobile detailing simply means that we will bring all our supplies and services to you. Depending on the service(s) needed and the weather we may need a sheltered area to work in (e.g. carport or garage). Some products cannot be used in sunlight or wet conditions.

What to expect when Final Touch shows up?

Answer
We operate both mobile (all regions) and from workshops (major centres) so our services can best match your needs. We assess your vehicle with you to discuss any last-minute questions or requirements you have. We keep all of our tools organised and neat to ensure we are not disruptive. Once we have finished we like to go back around the vehicle and make sure you are happy with the outcome

Can you offer any other services?

Answer
Yes! At Final Touch we invest in our staff and their development. We have worked with clients to provide other services depending on their special needs or requirements.

Do you offer warranties?

Answer
Customer satisfaction is paramount to Final Touch. When we carry out our ‘Repair’ and ‘Maintain’ services we will keep you informed as the work progresses and ask you to view the work before we pack up. If you notice anything after we have left please let us know, we will always aim to correct any service. Our ‘Protection’ services do come with a range of warranties depending on the products you have chosen such as ceramic coatings and paint protection film which can range up to 10 years to a lifetime warranty through our suppliers.

We already have our own groomers, do I need to use your detailing services?

Answer
Final Touch complements your existing team by completing additional technical or specialist repairs or providing additional resources to help you better manage cashflow and free up staff to concentrate on other time pressured areas.

What are the benefits of getting my vehicle detailed?

Answer
Enjoying your car more and providing easier maintenance, as well as good corporate branding, improving resale value and inventory turnover, or keeping your car looking good for longer can all save you valuable time and money.

Fixed pricing or quote per job?

Answer
Some of our corporate customers prefer a fixed pricing structure which we normally establish based on volume. Others prefer a job by job basis. We happy to discuss and set something up that works best for both parties.

Do I need to make an appointment or can you just drop by? How does your scheduling work?

Answer
Most of our clients book Final Touch on a regular basis - one or two days a week or month. By having set days it allows them and their team to align vehicles for our services, as well as being able to communicate with their customers/ employees when their vehicles will be ready. For other businesses and private owners we can typically be available with between 24 to 72 hours’ notice.

International Detailing Association - IDA

Answer
The International Detailing Association is the leading industry association for professional detailing in the world. Being a member of the IDA demonstrates our commitment to excellence for the detailing industry, ensuring we are using and delivering high quality service and results.

Approved Applicators

Answer
We are trained and skilled in using a range of products and brands both from New Zealand and around the World. We also supply and apply a range of Ceramic Paint Protection products as well as Paint Protection Film (PPF) in some regions.